We offer a standard 12-month or 1000-running-hour warranty (whichever comes first) covering all manufacturing defects. Extended warranty programs can also be arranged upon request.
Yes, our products can be tailored to meet your local grid requirements. We support various voltage configurations ranging from 110V to 480V, and both 50Hz and 60Hz frequencies.
Every unit undergoes strict quality inspections and running tests under different load conditions (including 25%, 50%, 75%, 100%, and 110% load) to ensure stable and reliable operation prior to delivery.
The standard production time is generally between 15 to 30 days depending on the order volume and customization details. Shipping time will vary based on the destination port.
Yes, we maintain a complete inventory of standard spare parts and components to ensure quick replacement, minimizing any potential downtime for your operations.