Frequently Asked Questions
Q:
What types of power generators and equipment do you offer?
We manufacture and supply a comprehensive range of industrial diesel generator sets, soundproof canopies, load banks, and custom integrated backup power solutions designed to meet diverse industrial demands.
Q:
How do I choose the correct capacity for my power requirement?
To determine the correct capacity, calculate the total peak wattage of all critical appliances and equipment you intend to run simultaneously. Our technical team is also available to help you size your equipment accurately.
Q:
Are your power systems compliant with international manufacturing standards?
Yes, our power units are designed, built, and tested in accordance with ISO international standard protocols, ensuring compliance with global safety, efficiency, and emission regulations.
Q:
What is the typical production and lead time for standard orders?
Standard configured units generally have a lead time of 3 to 4 weeks. Custom-engineered power configurations or specialized equipment setups may require longer processing times based on engineering details.
Q:
What type of warranty and after-sales support do you provide?
We offer a comprehensive limited warranty on parts and manufacturing defaults. Our technical support team provides global troubleshooting assistance, maintenance instructions, and spare parts supply.